We've been in business for over 20 years. I've had plenty of merchant processor's. This is the ONLY company that I've ever had that actually answers the phone and it's not automated. Melissa address any and every issue I've ever had! I don't need to sit and wait and press 2 for this 4 for that etc.... She answers, figures it out and stays in contact with you until she knows it's resolved. Josh on other hand will fly out to me in Byron Center if I need anything! (I am actually shocked to see anything other than an excellent reviews for their hard work & efforts!)
Very happy with our service. Our fees are terrific; We have shopped them on several occasions and they can't be beat. It must be said that Melissa in the office is absolutely fabulous. She is second to none in customer service and helping our office to handle complications that arise from user error! Thank you, Melissa!!!
Jeff Nunham II
Have been working with Premier for many years. As a contractor we process a large amount of money through credit cards. Keeping the processing fee down is absolutely critical. I do shop them from time to time. No one beats theirs prices or the level of service. I highly recommend this company!!!!!
I have been a customer for 3 or 4 years and have no complaints. I have had to call 3 ti.es and have been greated with a friendly ENGLISH speaking person who has been extremely helpful every time I need anything I cannot say enough good about this company and their employees. Great rates with a smile!
GREAT customer service. People in the office don't participate in drama and look immediately for the solution. They took care of my uncle who is a contractor and he's never been happier!
Jim’s Amish Structures
Josh is great to work with and we don't worry about rates secretly going up. Honest, great company to work with.
Great local business.